Public Safety Notice
The Joint Commission’s Public Notice
JOINT COMMISSIONS’ PUBLIC NOTICE REGARDING SAFETY & QUALITY OF CARE
A patient of La Palma Intercommunity Hospital has the right to express to any staff member, the Patient Advocate or a state agency, at any time, and without retaliation, a complaint or a grievance concerning care and treatment while in the hospital. Concerns about patient service or comfort should be directed to:
The Chief Nursing Officer 1-714-670-7400
If concerns cannot be resolved through the hospital, a patient, family member, community representative or employee of La Palma Intercommunity Hospital has the right to notify Joint Commission regarding the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may notify Joint Commission via any of the following methods:
Contact Information
Phone: 1-800-994-6610
Fax: 1-630-792-5636
Email: complaint@jointcommission.org
Mailing Address:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181